AirPlans eSIM review

Read this before you buy from AirPlans

AirPlans publishes the thing most sellers hide: on every unlimited plan they state the daily allowance and the exact speed you drop to afterwards, as structured data rather than a footnote. That is why their unlimited rows here carry a real daily figure instead of the word unlimited. They answered every question we put to them, including the ones that made their own data look bad, and fixed the problems the same week.

• Their feed states the fair use terms as data: a daily allowance and the throttled speed in kbps on 1,414 of their plans. We store the daily figure and put it in the plan name, so you can see 1GB/day, then 512 kbps in the table without opening anything.
• They publish who they are: AIR PLANS, business number 558642658, at Weisenberg Yehiel 772, Or Akiva, Israel, with a phone line for legal and billing questions. It sits in their terms of service and privacy policy rather than the footer or the about page, which is why it takes finding, but it is there.
• Refunds go further than most. A full refund within 30 days on an eSIM you never installed, a refund where delivery or activation failed on their side, and on a verified service failure after activation they assess what is left in the plan and refund a fair share of it case by case. What is not refundable is a plan that worked but turned out to be the wrong one, a change of plans, or a device that cannot take an eSIM.
• They publish an extended cancellation window under Israeli consumer law: four months for customers who are disabled, aged 65 or over, or new immigrants, but only where the purchase involved a conversation with them, an online chat included, and they may ask for proof of eligibility. We have not seen another seller state that at all, and the condition matters, so do not count on the four months without having spoken to them.
• Their catalogue is routed across three wholesale suppliers rather than resold from one price list, which is their own description and matches a catalogue that varies a lot by destination.
• Every link here opens the exact plan with their checkout already up. The parameter that does it was undocumented until we asked, and they are adding it to their docs.
• Their own data used to report plans as non refundable when their policy actually refunds them, because the field carried the supplier flag rather than their promise. They found and corrected it once we started checking, and they are open that stock from one wholesaler carries no refund at all, because that wholesaler will not refund them.
• Independent feedback is effectively nil: 3.2 on Trustpilot from a single review. Treat that as no evidence at all, in either direction.

We list AirPlans because its prices are real and its plans rank on the same maths as everyone else's. We publish what we could not verify so you can decide with the facts in front of you.